Terms & Conditions

Last updated: 19/01/2026

By accessing or using eldoradoin.com, you agree to the following Terms & Conditions.

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1. General

• Eldorado operates an online store selling kitchen equipment and useful household gadgets.

• By placing an order, you confirm that the information provided is accurate and complete.

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2. Product Information

• Product images and videos are for representation purposes.

• Slight variations in color or design may occur due to lighting or manufacturing differences.

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3. Pricing & Payments

• All prices are listed in INR.

• Prices may change without prior notice.

• We offer Cash on Delivery (COD) and prepaid payment options.

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4. Shipping & Delivery

• We currently ship within India only.

• Estimated delivery time: 5–7 working days.

• Delays may occur due to unforeseen logistics issues.

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5. Returns & Replacements

• We offer replacement only, not refunds.

• Replacement requests must be raised within 7 days of delivery.

• Products must be unused and in original packaging.

• Replacement is applicable only for damaged or defective items.

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6. Order Cancellation

• Orders may be cancelled before dispatch.

• Once shipped, cancellation may not be possible.

• Repeated fake or refused COD orders may result in blacklisting.

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7. User Responsibilities

You agree not to:

• Use the website for unlawful purposes

• Provide false information

• Misuse offers or COD facility

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8. Limitation of Liability

Eldorado is not responsible for:

• Delays caused by courier partners

• Misuse of products

• Indirect or incidental damages

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9. Governing Law

These terms are governed by the laws of India.

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10. Contact Information

For support or questions:

📧 hello@eldoradoin.com